EE welcome package
Asked to create a welcome package that would make the life of a new EE customer smarter. The main business goal was to prevent customers picking up the phone and calling about minor easy to resolve problems freeing up call staff for larger problems. The team and I developed an app that serves new information about your phone or EE deals every day. We also devised a phone tracking app that added different elements to help get the customer excited about their new phone arriving.
Agency DARE Role Designer Client BMW